Synopsis of users’ behaviour of a carsharing program: A case study in Toronto

The paper presents a comprehensive investigation of the behaviour of carsharing members through the analysis of administrative datasets of a dominant carsharing program in Toronto. The key objective of the investigation is to enhance our understanding on carsharing behaviour in the City of Toronto. Unlike other studies on carsharing, this paper intends to build a comprehensive understanding of the multiple dimensions of users’ behaviour including attitude towards environment, attitude towards safety, frequency of usage, membership duration, vehicle type choice and monthly demand, in terms of total vehicle‐kilometre and vehicle‐hour travel. The paper uses both descriptive and econometric approaches for in‐depth investigations. One of the key contributions of the paper is linking carsharing with carbon offsetting. Investigations reveal that carsharing members are in general environmentally conscious people and are willing to pay for carbon offsetting if given an option. However, having the carbon offsetting option also encouraged a higher amount of driving per month. Results show that carsharing is most often used for off‐peak period travel or on weekends, when transit service is poor and traffic congestion is low. The majority of trips made by carsharing members are short‐distance trips. It is clear that carsharing is providing a segment of the population with enhanced accessibility and mobility and thus playing an important role in providing a seamless, integrated transportation service in the City of Toronto.