| Article ID: | iaor1988156 |
| Country: | United Kingdom |
| Volume: | 2 |
| Issue: | 1 |
| Start Page Number: | 4 |
| End Page Number: | 6 |
| Publication Date: | Jan 1989 |
| Journal: | OR Insight |
| Authors: | Tomes A. |
| Keywords: | quality & reliability |
This article looks at the problems encountered during the implementation of the national quality management standard BS 5750 in six small manufacturing organizations. It could be subtitled ‘a cautionary tale for managers setting out on the road to 5750 certification’.