Seeing through the heart's eye: The interference of System 1 in System 2

Seeing through the heart's eye: The interference of System 1 in System 2

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Article ID: iaor20082933
Country: United States
Volume: 26
Issue: 5
Start Page Number: 666
End Page Number: 678
Publication Date: Sep 2007
Journal: Marketing Science
Authors: , ,
Keywords: behaviour
Abstract:

Dual process models conceptualize two systems of processing that are activated when presented with a decision task, the quick and affective System 1 and the deliberative and rule-based System 2. In this article, we explore whether the affective component of System 1 has the potential to interfere with the information integration component of System 2 by utilizing everyday consumer decision-making situations that require the integration of provided information to make optimal choices. We posit that if the provided information has an affective System 1 element, then the affective reaction serves as an input to the System 2 process of information integration. Such an affective input has the potential to cause improper information integration resulting in a biased mental representation, which in turn leads to suboptimal choices. Across three experiments, we test the interfering role of affect in information integration. Experiment 1 establishes the mediating role of the affective System 1 generating a preference for the suboptimal option and rules out the alternate account of analytical skills. Experiments 2 and 3 provide converging evidence for the proposed account that System 1 interferes with System 2 and argue against the alternate account of System 1 directly influencing choice.

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