| Article ID: | iaor2008659 |
| Country: | United Kingdom |
| Volume: | 3 |
| Issue: | 3 |
| Start Page Number: | 173 |
| End Page Number: | 182 |
| Publication Date: | Aug 2005 |
| Journal: | Knowledge Management Research & Practice |
| Authors: | Millet Ido |
| Keywords: | performance |
Organizations need better ways to promote and control the process of discovering and handling problems and opportunities. This article proposes a methodology and an information system for supporting this process through the integration of issue management and performance evaluation. Results from a test implementation are discussed.