Antecedents and performance implications of contracting for knowledge workers: evidence from information technology services

Antecedents and performance implications of contracting for knowledge workers: evidence from information technology services

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Article ID: iaor20061210
Country: United States
Volume: 16
Issue: 3
Start Page Number: 225
End Page Number: 242
Publication Date: May 2005
Journal: Organization Science
Authors: ,
Keywords: organization, knowledge management
Abstract:

This paper develops a theory that predicts why firms organize their knowledge workers as employees versus independent contractors and predicts the performance implications of this choice. It then empirically examines this organizational choice – which our theory predicts will be driven by contracting difficulties arising from expropriation concerns, measurement costs, and interdependence – and its implications for profitability for 190 information technology service projects. Using a two-stage switching regression model, our analysis shows that projects aligned according to our theory are on average more profitable than misaligned projects and that firm capability impacts organizational choice but not profitability.

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