Re-appraising managers' perceptual errors: A behavioural decision-making perspective

Findings reported by Mezias and Starbuck, indicating that managers have inaccurate perceptions of their organization and its environment, are appraised in the context of work from the field of behavioural decision-making on heuristics and biases. Drawing on theory, research and criticisms concerning calibration of human judgement, continuous versus discrete judgements and the adequacy of the normative solutions used, we identify issues that require further clarification and suggest lines of research to address them.