Article ID: | iaor20021255 |
Country: | United Kingdom |
Volume: | 52 |
Issue: | 9 |
Start Page Number: | 1025 |
End Page Number: | 1033 |
Publication Date: | Sep 2001 |
Journal: | Journal of the Operational Research Society |
Authors: | Oliver R.M., Wells E. |
Keywords: | risk |
Historically, account acquisition in scored retail credit and loan portfolios has focused on risk management in the sense of minimizing default losses. We believe that acquisition policies should focus on a broader set of business measures that explicitly recognize tradeoffs between conflicting objectives of losses, volume and profit. Typical business challenges are: ‘How do I maximize portfolio profit while keeping acceptance rate (volume, size) at acceptable levels?’ ‘How do I maximize profit without incurring default losses above a given level?’ ‘How do I minimize the risk of large loss exposures for a given market share?’ In this paper we are not concerned with which combination of objectives are appropriate, but rather focus on the cutoff policies that allow us to capture a number of different portfolio objectives. When there are conflicting objectives we show that optimal policies yield meaningful tradeoffs and efficient frontiers and that optimal shadow prices allow us to develop risk-adjusted tradeoffs between profit and market share. Some of the graphical solutions that we obtain are simple to derive and easy to understand without explicit mathematical formulations but even simple constraints may require formal use of non-linear programming techniques. We concentrate on models and insights that yield decision strategies and cutoff policies rather than the techniques for developing good predictors.