Using linear programming to simulate service engineers

Using linear programming to simulate service engineers

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Article ID: iaor20003479
Country: United Kingdom
Volume: 50
Issue: 12
Start Page Number: 1252
End Page Number: 1255
Publication Date: Dec 1999
Journal: Journal of the Operational Research Society
Authors:
Keywords: personnel & manpower planning, programming: linear
Abstract:

This paper describes the use of a network flow model to simulate a proposed spatial allocation of engineers to service requests. The model involves generating a pattern of demand and then determining an allocation of engineers to jobs which maximises the number of jobs immediately serviced. Within the maximum number of jobs the allocation pattern which minimises the amount of travelling is determined. The results obtained were compared with the allocation rules then in use.

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