| Article ID: | iaor19992694 |
| Country: | Canada |
| Volume: | 36 |
| Issue: | 3 |
| Start Page Number: | 120 |
| End Page Number: | 128 |
| Publication Date: | Aug 1998 |
| Journal: | INFOR |
| Authors: | Roos Pontus, Lundstrm Mats |
| Keywords: | service, performance, health services |
An issue of growing interest within the field of measurement of efficiency in health care services is how to measure the benefits for the patient. In this study a new index approach to the measurement of patient benefits is presented. The approach is illustrated for the case of cataract surgery.