Article ID: | iaor19982554 |
Country: | United States |
Volume: | 43 |
Issue: | 7 |
Start Page Number: | 1029 |
End Page Number: | 1045 |
Publication Date: | Jul 1997 |
Journal: | Management Science |
Authors: | Connolly Terry, Dean Doug |
Keywords: | measurement, performance |
We examine decision analysis' central ‘decomposition principle’ in the context of work-time estimates of software writers. Two experiments examined the abilities of advanced programming students to estimate how long they would take to complete specific software projects. They estimated their own work times both for entire projects and for their constituent subtasks. Estimates showed varying degrees of overoptimism and overpessimism but all were much too tight, with almost half of actual outcomes falling in the 1% tails of estimated distributions. This overtightness was unaffected by task decomposition, question wording, question order, or training in estimation. It was, however, significantly reduced by a procedure aimed at inducing generous upper and lower plausible limits. An underlying model of incomplete search is used to connect these findings to existing themes in cognition and judgment research, as well as to practical application. The findings suggest that the best level of decomposition at which to elicit work-time estimates may depend on task, judge, and elicitation method.