| Article ID: | iaor19981014 |
| Country: | Brazil |
| Volume: | 4 |
| Issue: | 2 |
| Start Page Number: | 130 |
| End Page Number: | 139 |
| Publication Date: | Aug 1997 |
| Journal: | Gesto & Produo |
| Authors: | Bowersox Donald J., Closs David J. |
| Keywords: | management, organization |
This article describes the logistics dimensions that World Class Firms use to differentiate their capabilities from their more average counterparts. These dimensions, which have been identified through international research, yield logistically excellent firms. The dimensions are documented and described. Using these dimensions as a foundation, the article then develops the implications for Brazilian logistics managers as they are required to transition to a World Class level of logistical performance.