Personal computing problems and some organizational factors: A multivariate analysis

This study investigates the relationship between (i) the severity of personal computing problems such as cost, data integrity and security and integration, and (ii) organizational factors such as level of control and level of support. The data for the study were collected from 173 U.S. companies which have implemented personal computing in the past five years. The analysis of the data has been performed using canonical correlation methodology. The study found that the intensity of personal computing problems is strongly influenced by organizational factors. The levels of personal computing usage and support have been found to have a critical impact on the intensity of personal computing problems. Among personal computing problems, MIS-users departments relationship and data integrity and security rank significantly higher than cost and evolvability and integration problems in the perceptions of the MIS managers.