| Article ID: | iaor199564 |
| Country: | United Kingdom |
| Volume: | 32 |
| Issue: | 4 |
| Start Page Number: | 797 |
| End Page Number: | 805 |
| Publication Date: | Apr 1994 |
| Journal: | International Journal of Production Research |
| Authors: | Gelders L., Maes J., Mannaerts P. |
| Keywords: | quality & reliability |
This article reports on a survey conducted in Belgian industry. The purpose was to get insight into manufacturing objectives, performance measurement systems and improvement programmes. It turns out that quality is dealt with very consistently. But in many cases time-based objectives are not yet supported by consistent time-based performance criteria and/or time-based improvement actions.