Keyword: management

Found 1985 papers in total
An ontological model for managing professional expertise
2016,
A precise description of user skills is important in order to assign each particular...
Application of the World Health Organization Programmatic Assessment Tool for Risk of Measles Virus Transmission–Lessons Learned from a Measles Outbreak in Senegal
2016,
The World Health Organization (WHO) African Region set a goal for regional measles...
A Multi-objective Joint Burn-in and Imperfect Condition-based Maintenance Model for Degradation-based Heterogeneous Populations
2016,
For some engineering design and manufacturing applications, particularly for evolving...
A Multivariate Loss Function Approach to Robust Design of Systems with Multiple Performance Characteristics
2016,
The Taguchi robust design method traditionally deals with single‐characteristic...
Turning Back the Clock in Baseball: The Increased Prominence of Extrinsic Rewards and Demand for Authenticity
2016,
This paper addresses why customers at times prefer traditional practices deemed more...
Implementing Service Innovations in European Hotels
2016,
This paper examines the impact of postadoption innovation implementation strategies on...
Can Service Coproduction Factors Enhance Learning-by-Doing Simultaneously? Evidence from the U.S. Hotel Industry
2016,
We explore the role of service coproduction factors, including service level, service...
Understanding Online Hotel Reviews Through Automated Text Analysis
2016,
Customer reviews submitted at Internet travel portals are an important yet...
An Examination of Customers’ Attitudes About Tabletop Technology in Full-Service Restaurants
2016,
This paper examines the influence of customer‐facing technology in...
Connecting Search Marketing to Hotel Revenue Management: Conjoint Analysis as a Methodology to Evaluate the Optimal Online Travel Agency Commission Fee
2016,
A growing amount of travel is booked through third‐party Internet booking sites...
Free Drink or Free Mug? Managing Service Experience with Experiential vs. Material Complimentary Gifts
2016,
In the marketplace, complimentary gifts can take the form of experiential elements...
Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry
2016,
This study develops an integrated model from service‐profit‐chain model,...
Commentary–Lessons from Nature: Enhancing the Adaptable Potential of Service Ecosystems
2016,
Organisms and species have evolved through adaptation and extinction for over a...
Disproportional Control Rights and the Governance Role of Debt
2016,
We examine the governance role of debt in the context of U.S.‐based dual class...
Intrinsic Variability in Group and Individual Decision Making
2016,
The paper examines the random preference model, which can explain inherent variability...
Responsible Sourcing in Supply Chains
2016,
We analyze the sourcing decision of a buyer choosing between two supplier types:...
The Flipside of Comparative Payment Schemes
2016,
Comparative payment schemes and tournament‐style promotion mechanisms are...
The Sum and Its Parts: Judgmental Hierarchical Forecasting
2016,
Firms require demand forecasts at different levels of aggregation to support a variety...
How Does Adoption of the Outlet Channel Impact Customers’ Spending in the Retail Stores: Conflict or Synergy?
2016,
We investigate how adoption of a retailer’s factory outlet channel impacts...
Behavior-Based Pricing: An Analysis of the Impact of Peer-Induced Fairness
2016,
Firms tracking consumer purchase information often use behavior‐based pricing...
Is IT Enough? Evidence from a Natural Experiment in India’s Agriculture Markets
2016,
Access to information and communication technologies (ICTs) such as mobile phone...
The Role of Collaboration in Service Innovation Across Manufacturing and Service Sectors
2016,
This study empirically demonstrates the impact of service innovation on innovation...
Triadic Value Propositions: When It Takes More Than Two to Tango
2016,
Value propositions are reciprocal resource‐integration promises and value...
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