Keyword: quality & reliability

Found 1322 papers in total
IPWM: An interval parameter water quality management model
IPWM: An interval parameter water quality management model
1996,
This paper provides an interval parameter water quality management (IPWM) model and...
The throughput rate of multistation unreliable production lines
The throughput rate of multistation unreliable production lines
1993,
This paper is concerned with unreliable multistation series production lines. The...
A new simulation estimator of system reliability
A new simulation estimator of system reliability
1994,
A basic identity is proven and applied to obtain new simulation estimators concerning...
A generalized model for determining optimal number of minimal repairs before replacement
A generalized model for determining optimal number of minimal repairs before replacement
1993,
A generalized model for determining optimal number of minimal repairs before...
Stochastic analysis of a dependent parallel system
Stochastic analysis of a dependent parallel system
1993,
This article discusses the stochastic behaviour of a two-unit parallel redundant...
A contingency framework for the investigation of information systems failure
A contingency framework for the investigation of information systems failure
1996,
Despite the increasing sophistication of information technologies, information systems...
Limiting behavior of mixtures of discrete lifetime distributions
Limiting behavior of mixtures of discrete lifetime distributions
1996,
In this article a mixture of discrete lifetime distributions is considered. Sufficient...
A quality definition continuum
A quality definition continuum
1996,
Managers have recognized the strategic importance of quality in current competitive...
The impact of a customer service intervention and facility design on firm performance
The impact of a customer service intervention and facility design on firm performance
1995,
The purpose of this research was to investigate the impact of a customer service...
Maintaining quality standards in franchise chains
Maintaining quality standards in franchise chains
1995,
The present paper identifies those characteristics of the markets served by a...
Strategic determinants of service quality and performance: Evidence from the banking industry
Strategic determinants of service quality and performance: Evidence from the banking industry
1995,
This paper focuses on an important new service management strategy: the operations...
The Markovian two-echelon repairable item provisioning problem
The Markovian two-echelon repairable item provisioning problem
1996,
A repairable-item provisioning system with two levels of repair is presented. Under...
Transition times: Distributions arising from time heterogeneous Poisson processes
Transition times: Distributions arising from time heterogeneous Poisson processes
1995,
The units of a heterogeneous population are subjected to shocks. A unit fails, or more...
Diffusion process and TQC (Total Qualty Control)
Diffusion process and TQC (Total Qualty Control)
1994,
During the last decade, the concepts of so-called Japanese practices relating to...
Analysis of a two-component series system with a geometric process model
Analysis of a two-component series system with a geometric process model
1996,
In this article, a geometric process model is introduced for the analysis of a...
Determination of the optimal production run and the most profitable process mean for a production process
Determination of the optimal production run and the most profitable process mean for a production process
1996,
This paper deals with the problem of joint determination of the optimal process mean...
An optimal inspection policy for a storage system with three types of hazard rate functions
An optimal inspection policy for a storage system with three types of hazard rate functions
1995,
A system such as missiles and spare parts of aircrafts has to perform a normal...
Drivers of customer satisfaction for software products: Implications for design and service support
Drivers of customer satisfaction for software products: Implications for design and service support
1995,
The authors study the key determinants of customer satisfaction with software...
Optimal timing of reviews in concurrent design for manufacturability
Optimal timing of reviews in concurrent design for manufacturability
1995,
Concurrent design can reduce the time required to develop new products and redesign...
The ‘kaizen’ management principle
The ‘kaizen’ management principle
1994,
What is quality? A product or service of high quality should satisfy the actual and...
Dynamically optimal replacement policy for a shock model in a Markov random environment
Dynamically optimal replacement policy for a shock model in a Markov random environment
1994,
The authors consider a system existing in a random environment. The environment is...
Assessing the quality of institutional DSS
Assessing the quality of institutional DSS
1995,
Effectively assessing decision support systems (DSS) quality has long been a difficult...
Optimal capacity of a firm’s computer backup center
Optimal capacity of a firm’s computer backup center
1995,
Continuous provision of computing services is a crucial concern to more and more...
A bootstrap heuristic for designing minimum cost survivable networks
A bootstrap heuristic for designing minimum cost survivable networks
1995,
This paper provides a systematic approach based on heuristics for designing minimum...
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