Journal: Management Science

Found 3158 papers in total
The impact of a customer service intervention and facility design on firm performance
The impact of a customer service intervention and facility design on firm performance
1995,
The purpose of this research was to investigate the impact of a customer service...
Maintaining quality standards in franchise chains
Maintaining quality standards in franchise chains
1995,
The present paper identifies those characteristics of the markets served by a...
Hiring and leasing with nonlinear prices
Hiring and leasing with nonlinear prices
1995,
This paper examines the problem of a monopolist setting an optimal nonlinear pricing...
A psychological perspective on service segmentation models: The significance of accounting for consumers’ perceptions of waiting and service
A psychological perspective on service segmentation models: The significance of accounting for consumers’ perceptions of waiting and service
1995,
The authors examine how service should be divided and scheduled when it can be...
Increasing service levels in conference and educational scheduling: A heuristic approach
Increasing service levels in conference and educational scheduling: A heuristic approach
1995,
This paper explores a technique for developing a conference (or class) schedule that...
Belief assessment: An underveloped phase of probability elicitation
Belief assessment: An underveloped phase of probability elicitation
1995,
A cognitive analysis of subjective probability is applied to the evaluation of...
Minimal adjustment costs and the optimal choice of inputs under time-of-use electricity rates
Minimal adjustment costs and the optimal choice of inputs under time-of-use electricity rates
1995,
In Time-of-Use (TOU) pricing schemes, utilities charge rates that depend on the time...
Strategic determinants of service quality and performance: Evidence from the banking industry
Strategic determinants of service quality and performance: Evidence from the banking industry
1995,
This paper focuses on an important new service management strategy: the operations...
Numerical valuation of high dimensional multivariate European securities
Numerical valuation of high dimensional multivariate European securities
1995,
The paper considers the problem of pricing a contingent claim whose payoff depends on...
Pricing a class of American and European path dependent securities
Pricing a class of American and European path dependent securities
1995,
Path dependent securities depend on current and past values of underlying state...
Forest management: A multicommodity flow formulation and sensitivity analysis
Forest management: A multicommodity flow formulation and sensitivity analysis
1995,
The authors formulate the Forest Management Problem as a Multicommodity Network Flow...
The crucial interrelationship between manufacturing strategy and organizational culture
The crucial interrelationship between manufacturing strategy and organizational culture
1995,
This paper proposes a relationship between manufacturing strategy and organizational...
Technical dialog as an incentive for vertical integration in the semiconductor industry
Technical dialog as an incentive for vertical integration in the semiconductor industry
1995,
A curious structural change observed in the American semiconductor industry (the...
On the accuracy of the simple peak hour approximation for Markovian queues
On the accuracy of the simple peak hour approximation for Markovian queues
1995,
The authors empirically explore the accuracy of the simple stationary peak hour...
A note on evaluating the overflow probability using the infinite queue
A note on evaluating the overflow probability using the infinite queue
1995,
This note evaluates the approximation of overflow probability put forward by...
Simulation-based estimation of proportions
Simulation-based estimation of proportions
1995,
Simulated estimates for several proportions are needed in many simulation studies. The...
Evaluating efficiency-effectiveness-equality trade-offs: A data envelopment analysis approach
Evaluating efficiency-effectiveness-equality trade-offs: A data envelopment analysis approach
1995,
This paper presents a resource allocation model based on Data Envelope Analysis (DEA)....
Transition times: Distributions arising from time heterogeneous Poisson processes
Transition times: Distributions arising from time heterogeneous Poisson processes
1995,
The units of a heterogeneous population are subjected to shocks. A unit fails, or more...
Mean-variance-instability portfolio analysis: A case of Taiwan’s stock market
Mean-variance-instability portfolio analysis: A case of Taiwan’s stock market
1995,
This paper applies Talpaz, Harpaz, and Penson’s (THP) mean-variance-instability...
Models and algorithms for transient queueing congestion at airports
Models and algorithms for transient queueing congestion at airports
1995,
The authors develop a new model for studying the phenomenon of congestion in a...
Expert support systems for new product development decision making: A modeling framework and applications
Expert support systems for new product development decision making: A modeling framework and applications
1995,
A modeling framework that merges knowledge-based expert systems and decision support...
The invention of the independence condition for preferences
The invention of the independence condition for preferences
1995,
This paper discusses the history and interrelations of three central ideas in...
A note on application of SD rules to the selection of parameter estimators
A note on application of SD rules to the selection of parameter estimators
1995,
See IAOR 50953.
Interactive approaches for discrete alternative multiple criteria decision making with monotone utility functions
Interactive approaches for discrete alternative multiple criteria decision making with monotone utility functions
1995,
In this paper the authors develop interactive approaches for the discrete alternative...
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