Journal: Manufacturing & Service Operations Management

Found 445 papers in total
Work-team implementation and trajectories of manufacturing quality: A longitudinal field study
2001,
The study examines the sustainability of manufacturing quality improvements following...
Serial production distribution systems under service constraints
2001,
We analyze the problem of minimizing average inventory costs subject to fill-rate type...
Utilizing forecast band refinement for capacitated production planning
2001,
We present a model for forecast evolution that captures two notions related to...
Price and time competition for service delivery
2000,
Many service firms use delivery time guarantees to compete for customers in the...
Supply contract competition and sourcing policies
2000,
Advances in information technology have opened new venues for companies to create...
Channel dynamics under price and service competition
2000,
This paper studies a distribution system in which a manufacturer supplies a common...
An analysis of several new product performance metrics
2000,
For most firms, new product development is the engine for growth and profitability. A...
Impact of uncertainty and risk aversion on price and order quantity in the newsvendor problem
2000,
We consider a single-period inventory model in which a risk-averse retailer faces...
The impact of an integrated marketing and manufacturing innovation
2000,
Suppose you are a Marketing Manager envisioning a new product, or an Operations...
A robust optimization approach for improving service quality
2000,
Delivering high quality service during the service encounter is central to competitive...
Optimizing delivery fees for a network of distributors
2000,
The third-party logistics industry has grown rapidly in recent years, accounting for...
Contract assembly: Dealing with combined supply lead time and demand quantity uncertainty
2000,
We consider a problem faced by a contract assembler that both assembles finished goods...
Performance-based incentives in a dynamic principal–agent model
2000,
The principal–agent paradigm, in which a principal has a primary stake in the...
Congestion and complexity costs in a plant with fixed resources that strives to make schedule
2000,
In a firm that makes schedule, orders are always processed within a fixed time frame....
Customer service competition in capacitated systems
2000,
We investigate a simple dynamic model of firm behavior in which firms compete by...
Responsibility tokens in supply chain management
2000,
The decentralized supply chain management scheme of Lee and Whang can be viewed as...
Why are forecast updates often disappointing?
2000,
Demand forecasts do not become consistently more accurate as they are updated. We...
Assessing the value of information sharing in a promotional retail environment
2000,
We focus on a logistics system where inventory is held at three levels: the customers,...
Sales-force incentives and inventory management
2000,
This article studies the problem of sales-force compensation by considering the impact...
Requirements planning with substitutions: Exploiting bill-of-materials flexibility in production planning
2000,
Designing product lines with substitutable components and subassemblies permits...
Properties of optimal-weighted flowtime policies with a makespan constraint and set-up times
2000,
We characterize optimal policies for the problem of allocating a single server to a...
The efficiency–quality trade-off of cross-trained workers
2000,
Does cross-training workers allow a firm to achieve economies of scale when there is...
Management of worksharing systems
2000,
Worksharing occurs in serial manufacturing when machines are not uniquely assigned to...
Sustaining technology leadership can require both cost competence and innovative competence
2000,
Some firms, particularly in high-tech, appear to view technology leadership and cost...
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