Journal: Production and Operations Management

Found 669 papers in total
The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency
The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency
2011,
In outpatient healthcare clinics, capacity, patient flow, and scheduling are rarely...
Design and Analysis of Hospital Admission Control for Operational Effectiveness
Design and Analysis of Hospital Admission Control for Operational Effectiveness
2011,
Variability in hospital occupancy negatively impacts the cost and quality of patient...
An Analytical Framework for Designing Community-Based Care for Chronic Diseases
An Analytical Framework for Designing Community-Based Care for Chronic Diseases
2011,
In this study, we propose a methodological framework to provide a road map to...
An Empirical Study of the Relations Between Hospital Volume, Teaching Status, and Service Quality
An Empirical Study of the Relations Between Hospital Volume, Teaching Status, and Service Quality
2011,
This paper contributes to research on quality drivers in healthcare settings by...
Blocking in Healthcare Operations: A New Heuristic and an Application
Blocking in Healthcare Operations: A New Heuristic and an Application
2011,
We consider the problem of optimal capacity allocation in a hospital setting, where...
Reserving Capacity for Urgent Patients in Primary Care
Reserving Capacity for Urgent Patients in Primary Care
2011,
This paper examines the effect of the common practice of reserving slots for urgent...
Reducing Surgical Ward Congestion Through Improved Surgical Scheduling and Uncapacitated Simulation
Reducing Surgical Ward Congestion Through Improved Surgical Scheduling and Uncapacitated Simulation
2011,
High surgical bed occupancy levels often result in heightened staff stress, frequent...
Optimal Design of a Pharmaceutical Price–Volume Agreement Under Asymmetric Information About Expected Market Size
Optimal Design of a Pharmaceutical Price–Volume Agreement Under Asymmetric Information About Expected Market Size
2011,
Price–volume agreements are commonly negotiated between drug manufacturers and...
Bi-Criteria Scheduling of Surgical Services for an Outpatient Procedure Center
Bi-Criteria Scheduling of Surgical Services for an Outpatient Procedure Center
2011,
Uncertainty in the duration of surgical procedures can cause long patient wait times,...
Managing Outsourced Software Projects: An Analysis of Project Performance and Customer Satisfaction
Managing Outsourced Software Projects: An Analysis of Project Performance and Customer Satisfaction
2011,
We examine the drivers of project performance and customer satisfaction in outsourced...
Distribution Planning to Optimize Profits in the Motion Picture Industry
Distribution Planning to Optimize Profits in the Motion Picture Industry
2011,
We consider the distribution planning problem in the motion picture industry. This...
The Roles of Worker Expertise, Information Sharing Quality, and Psychological Safety in Manufacturing Process Innovation: An Intellectual Capital Perspective
The Roles of Worker Expertise, Information Sharing Quality, and Psychological Safety in Manufacturing Process Innovation: An Intellectual Capital Perspective
2011,
This paper examines the roles of three elements of intellectual capital in...
Managing Technology Selection and Development Risk in Competitive Environments
Managing Technology Selection and Development Risk in Competitive Environments
2011,
Managing development decisions for new products based on dynamically evolving...
Joint Mail-In Rebate Decisions in Supply Chains Under Demand Uncertainty
Joint Mail-In Rebate Decisions in Supply Chains Under Demand Uncertainty
2011,
We study the joint decisions of offering mail-in rebates (MIRs) in a...
Threshold Incentives and Sales Variance
Threshold Incentives and Sales Variance
2011,
In this paper, we analyze the impact of two forms of commonly used threshold-based...
Regulatory Trade Risk and Supply Chain Strategy
Regulatory Trade Risk and Supply Chain Strategy
2011,
Trade regulations are an important driver of supply chain strategy in many industries....
Reducing Customer Dissatisfaction: How Important is Learning to Reduce Service Failure?
Reducing Customer Dissatisfaction: How Important is Learning to Reduce Service Failure?
2011,
As service failures are inevitable, firms must be prepared to recover and learn from...
The Effect of Liability and Patch Release on Software Security: The Monopoly Case
The Effect of Liability and Patch Release on Software Security: The Monopoly Case
2011,
An abundance of flawed software has been identified as the main cause of the poor...
The Manufacturer's Incentive to Reduce Lead Times
The Manufacturer's Incentive to Reduce Lead Times
2011,
Although, ceteris paribus, reducing lead times may be desirable from an overall system...
Real-Time Delay Estimation Based on Delay History in Many-Server Service Systems with Time-Varying Arrivals
Real-Time Delay Estimation Based on Delay History in Many-Server Service Systems with Time-Varying Arrivals
2011,
Motivated by interest in making delay announcements in service systems, we study...
Optimal Control of Replenishment and Substitution in an Inventory System with Nonstationary Batch Demand
Optimal Control of Replenishment and Substitution in an Inventory System with Nonstationary Batch Demand
2011,
We study an inventory system in which a supplier supplies demand using two mutually...
Competitive Pricing in a Multi-Product Multi-Attribute Environment
Competitive Pricing in a Multi-Product Multi-Attribute Environment
2011,
We address the problem of simultaneous pricing of a line of several products, both...
Optimizing Customer Forecasts for Forecast-Commitment Contracts
Optimizing Customer Forecasts for Forecast-Commitment Contracts
2011,
We study a ‘Forecast-Commitment’ contract motivated by a manufacturer's...
Pool-Point Distribution of Zero-Inventory Products
Pool-Point Distribution of Zero-Inventory Products
2011,
We study zero-inventory production-distribution systems under pool-point delivery. The...
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