Thompson Gary M.

Gary M. Thompson

Information about the author Gary M. Thompson will soon be added to the site.
Found 15 papers in total
Restaurant revenue management at Chevys: determining the best table mix
Restaurant revenue management at Chevys: determining the best table mix
2005
Revenue management has been used in a variety of industries and generally takes the...
Variable employee productivity in workforce scheduling
Variable employee productivity in workforce scheduling
2006
This paper considers the problem of developing workforce schedules using groups of...
An evaluation of heuristic methods for determining the best table mix in full-service restaurants
An evaluation of heuristic methods for determining the best table mix in full-service restaurants
2005
Little research has been done on the optimal mix of supply in service businesses that...
A comparison of heuristics for assigning individual employees to labor tour schedules
A comparison of heuristics for assigning individual employees to labor tour schedules
2004
The labor tour scheduling literature has focused on the development of schedules, and...
SchedulExpert: Scheduling courses in the Cornell University School of Hotel Administration
SchedulExpert: Scheduling courses in the Cornell University School of Hotel Administration
2002
A major curriculum review in the School of Hotel Administration at Cornell University...
Effective design of products/services: An approach based on integration of marketing and operations management decisions
Effective design of products/services: An approach based on integration of marketing and operations management decisions
2001
This paper presents an integrated framework for designing profit-maximizing...
A morphing procedure to supplement a simulated annealing heuristic for cost- and coverage-correlated set-covering problems
A morphing procedure to supplement a simulated annealing heuristic for cost- and coverage-correlated set-covering problems
1999
We report on the use of a morphing procedure in a simulated annealing (SA) heuristic...
Labor staffing and scheduling models for controlling service levels
Labor staffing and scheduling models for controlling service levels
1997
The problems of labor staffing and scheduling have received substantial attention in...
Assigning telephone operators to shifts at New Brunswick Telephone Company
Assigning telephone operators to shifts at New Brunswick Telephone Company
1997
I developed a procedure for assigning telephone operators to shifts at New Brunswick...
A simulated-annealing heuristic for shift scheduling using non-continuously available employees
A simulated-annealing heuristic for shift scheduling using non-continuously available employees
1996
This paper presents a simulated-annealing heuristic (SAH) for developing shift...
Improved implicit optimal modeling of the labor shift scheduling problem
Improved implicit optimal modeling of the labor shift scheduling problem
1995
This paper presents an integer programming model for developing optimal shift...
Labor scheduling using NPV estimates of the marginal benefit of additional labor capacity
Labor scheduling using NPV estimates of the marginal benefit of additional labor capacity
1995
An extensive literature exists on the problems of daily (shift) and weekly (tour)...
Optimal scheduling of a flexible-duration rest period for a work group
Optimal scheduling of a flexible-duration rest period for a work group
1993
All previous modeling research involving optimization of performance associated with...
Accounting for the multi-period impact of service when determining employee requirements for labor scheduling
Accounting for the multi-period impact of service when determining employee requirements for labor scheduling
1993
Providing good customer service, inexpensively, is a problem commonly faced by...
Shift scheduling in services when employees have limited availability: An LP approach
Shift scheduling in services when employees have limited availability: An LP approach
1990
This paper compares two linear programming (LP) models to shift scheduling in services...
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