Kimes Sheryl E

Sheryl E Kimes

Information about the author Sheryl E Kimes will soon be added to the site.
Found 9 papers in total
The evolution of hotel revenue management
The evolution of hotel revenue management
2016
In this article, I discuss the history of hotel revenue management (RM) and trace its...
The future of distribution management in the restaurant industry
The future of distribution management in the restaurant industry
2011
Restaurants that take reservations have traditionally had complete control over their...
The effect of brand class on perceived fairness of revenue management
The effect of brand class on perceived fairness of revenue management
2011
The purpose of this survey‐based research was to determine whether brand class...
Customer attitudes towards restaurant reservations policies
Customer attitudes towards restaurant reservations policies
2011
Reservations give restaurants the capability to select the most profitable mix of...
The future of restaurant revenue management
The future of restaurant revenue management
2013
Although hotels and restaurants have expressed strong interest in implementing...
Technology‐ and human‐intensiveness in room rate‐setting: A study of four styles among Asia‐Pacific hotels
Technology‐ and human‐intensiveness in room rate‐setting: A study of four styles among Asia‐Pacific hotels
2013
Room rate‐setting is a complex and challenging task that carries many financial...
The future of hotel revenue management
The future of hotel revenue management
2011
What insight do professional revenue management (RM) have about the future? A...
Integrating customer relationship management and revenue management: A hotel perspective
Integrating customer relationship management and revenue management: A hotel perspective
2003
A number of authors have advocated a move towards integrating customer relationship...
Revenue management: Resolving potential customer conflicts
Revenue management: Resolving potential customer conflicts
2003
Revenue management is a sophisticated form of supply and demand management that helps...
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