Cheng Hsing Kenneth

Hsing Kenneth Cheng

Information about the author Hsing Kenneth Cheng will soon be added to the site.
Found 13 papers in total
Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry
Loyalty and Profitability of VIP and Non-VIP Customers in the Banking Service Industry
2016
This study develops an integrated model from service‐profit‐chain model,...
Estimating Social Influences from Social Networking Sites–Articulated Friendships versus Communication Interactions
Estimating Social Influences from Social Networking Sites–Articulated Friendships versus Communication Interactions
2015
Despite the ubiquity of social networking sites, the online social networking industry...
The Debate on Net Neutrality: A Policy Perspective
The Debate on Net Neutrality: A Policy Perspective
2011
The status quo of prohibiting broadband service providers from charging websites for...
Net Neutrality, Broadband Market Coverage, and Innovation at the Edge*
Net Neutrality, Broadband Market Coverage, and Innovation at the Edge*
2012
Net neutrality (NN) is a widely debated policy issue that has the potential to alter...
Optimal software pricing in the presence of piracy and word‐of‐mouth effect
Optimal software pricing in the presence of piracy and word‐of‐mouth effect
2011
We develop an analytical model that embeds empirical findings on software diffusion to...
An empirical study of mobile commerce in insurance industry: Task–technology fit and individual differences
An empirical study of mobile commerce in insurance industry: Task–technology fit and individual differences
2007
Mobile commerce, generally defined as conducting information inquiries and/or business...
Pricing and capacity decisions for non-profit internet service providers
Pricing and capacity decisions for non-profit internet service providers
2006
Many universities and other non-profit organizations started Internet dial-up access...
Optimal location and pricing of Web services intermediary
Optimal location and pricing of Web services intermediary
2005
The Web services technology allows for the distribution and integration of loosely...
Web services and process management: A union of convenience or a new area of research?
Web services and process management: A union of convenience or a new area of research?
2005
Two recent trends are reshaping the research landscape in business process management....
Performance models of a proxy cache server: The impact of multimedia traffic
Performance models of a proxy cache server: The impact of multimedia traffic
2004
We propose a multi-class queuing network model to study the impact of multimedia...
Optimal pricing policies of web-enabled application services
Optimal pricing policies of web-enabled application services
2003
Ubiquitous and inexpensive access over the World Wide Web has fueled the growth of...
Graph indexing for spatial data traversal in road map databases
Graph indexing for spatial data traversal in road map databases
2001
This paper proposes a graph indexing technique for processing constrained spatial...
Optimal capacity of a firm’s computer backup center
Optimal capacity of a firm’s computer backup center
1995
Continuous provision of computing services is a crucial concern to more and more...
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