| Article ID: | iaor19932137 |
| Country: | United Kingdom |
| Volume: | 5 |
| Issue: | 3 |
| Start Page Number: | 8 |
| End Page Number: | 16 |
| Publication Date: | Jul 1992 |
| Journal: | OR Insight |
| Authors: | Powell D. |
| Keywords: | law & law enforcement |
The modern trend is for managers to spend more and more of their time managing relationships both within and outside their organisation. What little training they receive in this vital area tends to be empirical and anecdotal and yet there is now available a well structured tool to give well founded support to this essentially intuitive skill.