| Article ID: | iaor20171065 |
| Volume: | 34 |
| Issue: | 2 |
| Start Page Number: | 163 |
| End Page Number: | 181 |
| Publication Date: | Mar 2017 |
| Journal: | Systems Research and Behavioral Science |
| Authors: | Neisig Margit |
| Keywords: | social, behaviour |
This article shows how the interplay of different function systems creates distrust and paradoxes in complex polycentric transition processes. This issue is captured by an abductive, qualitative, single‐case study on a highly polycentric pilot project in a Danish public job centre. The results suggest that the emergence of a multifunctional semantic reservoir is crucial for navigating function‐systemic blind spots by stimulating higher‐order observation and reflection and building trust in polycentric settings. This is a prerequisite for allowing paradoxes to drive transition and not become barriers.