Article ID: | iaor201529081 |
Volume: | 32 |
Issue: | 6 |
Start Page Number: | 689 |
End Page Number: | 706 |
Publication Date: | Nov 2015 |
Journal: | Systems Research and Behavioral Science |
Authors: | Bressers Nanny, Gerrits Lasse, Vaandrager David |
Keywords: | design, behaviour |
We analysed how an improbable project of building a new river through a suburban area came to fruition after all. The project is called the ‘Blue Connection’. We deployed systemic causal diagrams as a tool to visually show the structure of a system. The diagrams were derived and synthesized from interviews with participants. They then reflected upon the results. As such, the diagrams served a dual purpose: to understand why the Blue Connection project gained momentum whilst simultaneously contributing to the momentum by providing a coherent diagram of the systemic whole beyond the bounded mental models of individual actors. We identified the mechanisms that enabled or restrained the project as a complex system.