Using Wizard of Oz technology for telemedicine

Using Wizard of Oz technology for telemedicine

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Article ID: iaor201529110
Volume: 4
Issue: 3
Start Page Number: 224
End Page Number: 235
Publication Date: Nov 2015
Journal: Health Systems
Authors: , ,
Keywords: learning, health services, simulation: applications
Abstract:

Traditional computer simulations do not incorporate human intuition and human‐like engagement that acknowledges complex and abstract questions. This paper presents WOTS (Wizard of Oz Telemedicine Simulator), a generic cognitive training platform that supports transfer of medical knowledge through remote training and consultations (telemedicine training). Medical training via the WOTS provides remote learners a risk‐free environment in which they can practice and make mistakes, while receiving online feedback about their decisions. WOTS leverages the Wizard of Oz (WOZ) concept, where human intuition is applied through corrective feedback to complex and abstract misconceptions of learners’ thinking (flawed mental models). The contribution of WOTS to enhanced learning is demonstrated by a number of pilot runs and a case study.

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