Information and communication technology adoption in the Italian road freight haulage industry

Information and communication technology adoption in the Italian road freight haulage industry

0.00 Avg rating0 Votes
Article ID: iaor201525630
Volume: 19
Issue: 3
Start Page Number: 261
End Page Number: 282
Publication Date: Oct 2014
Journal: International Journal of Logistics Systems and Management
Authors: ,
Keywords: management, computers: information, transportation: road
Abstract:

Despite the importance of information and communication technology (ICT) in the management of transport and logistics systems, there is a shortage of studies in the road freight haulage sector. This paper is aimed at filling this void through an exploratory survey on ICT adoption and the influencing factors carried out in the Italian road transport market. The paper provides a review of the previous research on this topic that allows the identification of research gaps that have been addressed through a questionnaire survey. The findings provide evidence of a passive stance on ICT usage characterised by the adoption of isolated applications. The financial risk associated with technology investment and human resources are the main barriers to ICT adoption, while the improvement of service level and the reliability of transport operations emerge as stimulating factors. The results suggest that the potential benefits of technology have not been fully exploited and a risk‐sensitive stance on ICT is evident preventing the full incorporation of ICT into business processes.

Reviews

Required fields are marked *. Your email address will not be published.