Beyond knowledge management ‐ understanding how to share knowledge through logic and practice

Beyond knowledge management ‐ understanding how to share knowledge through logic and practice

0.00 Avg rating0 Votes
Article ID: iaor201525569
Volume: 13
Issue: 1
Start Page Number: 45
End Page Number: 58
Publication Date: Feb 2015
Journal: Knowledge Management Research & Practice
Authors:
Keywords: service
Abstract:

The aim of this paper is to develop our understanding of how knowledge is shared within a professional service firm. Insights from a 1‐year ethnographic study suggest that it is important to go beyond the ‘theoretical limitations’ of knowledge management in order to understand how to manage knowledge within a firm. From the analysis of how knowledge is shared in practice, three logics emerge that help us understand not only how, but also why knowledge is shared among professionals within a professional service firm. A conceptual framework regarding how to better understand sharing, handling and developing knowledge within an organization is discussed, and implications for managers and future research are outlined.

Reviews

Required fields are marked *. Your email address will not be published.