Wal-Mart innovation and productivity: a viewpoint

Technology effects, business process development, and productivity growth are considered in the context of a single company: Wal‐Mart. The starting point is the 2001 McKinsey Global Institute report, which finds that over 1995–2000, a quarter of U.S. productivity growth is attributable to the retail industry, and almost a sixth of that is attributable to Wal‐Mart. Wal‐Mart is interesting as well because of its rapid growth in Canada. This is now Canada's largest private sector employer. We also consider other evidence relevant to public policy formation concerning Wal‐Mart and conclude with a discussion of options for partially filling important data gaps.