| Article ID: | iaor20123889 |
| Volume: | 12 |
| Issue: | 1 |
| Start Page Number: | 67 |
| End Page Number: | 89 |
| Publication Date: | May 2012 |
| Journal: | International Journal of Services and Operations Management |
| Authors: | Datta Saurav, Mahapatra Siba Sankar, Mishra Swagatika, Samantra Chitrasen |
| Keywords: | decision theory: multiple criteria |
Supplier selection is a multi‐attribute decision‐making (MADM) problem with the involvement of conflicting and non‐commensurable criteria, assuming that compromising is acceptable for conflict resolution, the decision‐maker wants a solution that is the closest to the ideal, and the alternatives are evaluated according to all established criteria. In the present reporting, VIKOR method has been adopted in a fuzzy environment to assess multi‐criteria attributes on suppliers' performance and to select the best supplier among a group of alternative suppliers. Individual attribute weights as well as supplier's attribute measures have been expressed in terms of linguistic fuzzy numbers, then a hierarchy MADM model based on fuzzy sets theory and VIKOR method has been applied to deal with such a supplier selection problem. A numerical illustration has been represented to focus application feasibility of the aforesaid methodology.