The adoption behaviours of freeway electronic toll collection: A latent class modelling approach

The adoption behaviours of freeway electronic toll collection: A latent class modelling approach

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Article ID: iaor2013445
Volume: 49
Issue: 1
Start Page Number: 266
End Page Number: 280
Publication Date: Jan 2013
Journal: Transportation Research Part E
Authors: , , ,
Keywords: marketing
Abstract:

This study develops an electronic toll collection (ETC) disaggregate choice model based on a large‐scale questionnaire survey of car drivers in Taiwan. To acknowledge the difference in preferences among car drivers, the latent class logit model is used to classify respondents into different groups without subjective segmentation. The estimation results show that six groups of car drivers are optimally distinguished. The price of an e‐pass and the discount for ETC tolls are identified as the two most important factors affecting ETC adoption. The study also finds that significant differences in adoption behaviours exist among groups. Effective marketing strategies for different groups are then proposed accordingly.

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