| Article ID: | iaor20124955 |
| Volume: | 13 |
| Issue: | 1 |
| Start Page Number: | 65 |
| End Page Number: | 80 |
| Publication Date: | Aug 2012 |
| Journal: | International Journal of Logistics Systems and Management |
| Authors: | Segerstedt Anders, Pettersson Annelie I |
| Keywords: | statistics: inference |
Organisations focus on having an excellent supply chain to increase net income. But how to measure excellence in a supply chain? This paper is concerned with excellence within Supply Chain Management (SCM) and how this can be measured. The focus is on identifying and suggesting a model that can be used for measuring excellence in a supply chain. The result from a study of 30 companies with the aim to investigate how companies in 10 different sectors are working with supply chain excellence is an origin for the model. The paper suggests a coordinate and cooperate model, or index figure, that is based on a combination of the cost for the supply chain and performance towards the customer.