Article ID: | iaor20122398 |
Volume: | 219 |
Issue: | 3 |
Start Page Number: | 652 |
End Page Number: | 658 |
Publication Date: | Jun 2012 |
Journal: | European Journal of Operational Research |
Authors: | Ackermann Fran |
Keywords: | soft systems |
Problem structuring methods (‘soft’ OR) have been around for approximately 40years and yet these methods are still very much overlooked in the OR world. Whilst there is almost certainly a number of explanations for this, two key stumbling blocks are: (1) the subjective nature of the modelling yielding insights rather than testable results, and (2) the demand on users to both manage content (through modelling) and processes (work