Article ID: | iaor20111513 |
Volume: | 10 |
Issue: | 1 |
Start Page Number: | 8 |
End Page Number: | 18 |
Publication Date: | Jan 2011 |
Journal: | Journal of Revenue and Pricing Management |
Authors: | Higbie Jon A, Cross Robert G, Cross Zachary N |
Keywords: | yield management |
This article identifies major milestones in the science of Pricing and Revenue Management. It starts with the first successes in travel and transportation, and it follows the progression of the discipline in those realms. It explores breakthroughs as the concepts evolved beyond airlines and other industries with perishable products. It examines the impact on traditional Pricing and Revenue Management thinking, as the adaptation of these concepts to diverse industries has necessitated strategic and tactical innovations to optimally manage discount, promotions, bulk and negotiated deals as well as customer retention. Finally, it suggests future milestones as the science continues to grow and evolve.