Article ID: | iaor20106911 |
Volume: | 61 |
Issue: | 11 |
Start Page Number: | 1607 |
End Page Number: | 1618 |
Publication Date: | Nov 2010 |
Journal: | Journal of the Operational Research Society |
Authors: | Tang Ching-Hui |
Keywords: | service |
The purpose of flight to check-in counter assignments is to assign each flight to specific check-in counters where the airline will provide passenger check-in services. The number of common use check-in counters required for daily operations is an important issue closely related to the airport's level of service and system performance. In this study, a new network model is developed for the optimization of common use check-in counter assignments. The goal is to minimize the number of counters required for daily operations. Numerical tests are performed on data for a major Taiwan airport. The obtained results show that the model performs well.