| Article ID: | iaor20105590 |
| Volume: | 58 |
| Issue: | 4-Part-1 |
| Start Page Number: | 918 |
| End Page Number: | 932 |
| Publication Date: | Jul 2010 |
| Journal: | Operations Research |
| Authors: | Hordijk Arie, Heidergott Bernd, Leder Nicole |
| Keywords: | queues: theory |
We present an update formula that allows the expression of the deviation matrix of a continuous-time Markov process with denumerable state space having generator matrix Q* through a continuous-time Markov process with generator matrix