| Article ID: | iaor200972044 |
| Country: | United Kingdom |
| Volume: | 40 |
| Issue: | 6 |
| Start Page Number: | 587 |
| End Page Number: | 600 |
| Publication Date: | Jun 2009 |
| Journal: | International Journal of Systems Science |
| Authors: | Wu Hsien-Chung |
| Keywords: | fuzzy sets |
The fuzzy arrival rate and fuzzy service rate in a queueing system are proposed in this article. The nonhomogeneous Poisson process with fuzzy intensity function will be taken as the arrival process for this queueing system. The computational procedures for performing simulation in the alpha-level sense and for obtaining the alpha-level closed intervals of the system performance measure are also proposed to tackle this kind of model. The numerical results are obtained by using the commercial software MATLAB.