Article ID: | iaor200920426 |
Country: | United States |
Volume: | 18 |
Issue: | 3 |
Start Page Number: | 237 |
End Page Number: | 259 |
Publication Date: | Sep 2007 |
Journal: | Information Systems Research |
Authors: | Mithas Sunil, Whitaker Jonathan |
Keywords: | information |
Which service occupations are the most susceptible to global disaggregation? What are the factors and mechanisms that make service occupations amenable to global disaggregation? This research addresses these questions by building on previous work by Apte and Mason (1995) and Rai