Using a computer‐based learning environment to enhance experiential learning of operations strategy

The paper initially discusses the necessity of experiential learning as a constituent part of the course structure and instructional method of operations strategy. Then, it presents a Problem‐Based Learning (PBL) process, implemented in three instructor‐facilitated computer laboratory sessions, which complements lectures in a graduate‐level Operations Strategy course. The process adopts a constructivist perspective and relies on the use of a system dynamics computer‐based learning environment, called SYDOS (System Dynamics‐based Operations Strategy), which is employed to facilitate both conceptual and procedural learning. The learning exercises carried out with the help of SYDOS form a strategy formulation process that integrates and operationalises, in a dynamic way, the individual concepts taught in the lectures and, at the same time, cultivates the skills required to understand and practice the related social and knowledge processes.