Chrysler and J. D. Power: Pioneering scientific price customization in the automobile industry

Chrysler and J. D. Power: Pioneering scientific price customization in the automobile industry

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Article ID: iaor200947200
Country: United States
Volume: 38
Issue: 1
Start Page Number: 26
End Page Number: 39
Publication Date: Jan 2008
Journal: Interfaces
Authors: , , , ,
Keywords: marketing
Abstract:

Pricing is a critical component in the marketing–mix plans of automobile manufacturers. Because they tend to keep their manufacturer's suggested retail prices (MSRPs) and wholesale prices fixed throughout the model year, they customize pricing to reflect supply and demand by using incentives; in the US market, they represent approximately $45 billion per year. In addition, variations in capacity utilization have immediate and substantial effects on profitability. This, together with legacy costs and inflexible labor contracts, makes the effectiveness and efficiency of price–customization decisions particularly vital for the industry.

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