The growth of interest in services management: Opportunities for information systems scholars

The growth of interest in services management: Opportunities for information systems scholars

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Article ID: iaor200926525
Country: United States
Volume: 17
Issue: 4
Start Page Number: 327
End Page Number: 331
Publication Date: Dec 2006
Journal: Information Systems Research
Authors: ,
Keywords: service
Abstract:

Across the global economy, we are witnessing a dramatic transformation toward a services economy. At the same time, advances in information technologies provide significant opportunities for digitization of services and the development of services management thinking within the information systems community. This note aims to stimulate attention toward the promising research and teaching opportunities for information systems scholars in the domain of digitized services innovation, management, and use.

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