Aggressively pursuing knowledge management over 2 years: a case study at a US government organization

Aggressively pursuing knowledge management over 2 years: a case study at a US government organization

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Article ID: iaor200910078
Country: United Kingdom
Volume: 1
Issue: 2
Start Page Number: 69
End Page Number: 76
Publication Date: Dec 2003
Journal: Knowledge Management Research & Practice
Authors:
Keywords: knowledge management
Abstract:

As the US federal civilian workforce is ‘graying’, knowledge management (KM) can play a critical role in the strategic management of human capital in a government organization. KM should probably be a key pillar of the human capital strategy, along with competency management, performance management, and change management. Even though the need is great for knowledge management in government organizations, many of these agencies do not have a clear vision or strategy as to how to implement KM in their organization. To help those in the federal sector in implementing KM, this paper will discuss components of the knowledge management implementation plan at a leading US government organization (using GOV as the pseudonym) following a KM pyramid framework.

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