Water services regulation for the urban poor: Zambia

There is rapid urbanisation in developing countries, where UN Habitat estimates that 80% of the world urban population will live by 2030. Urban water utilities are facing a challenge of continuously extending services to the rapidly expanding towns and cities, particularly so when most of the population growth is absorbed by slums, leading to an increasing number of the urban poor. Economic regulation of urban water service providers is therefore necessary to guard the equity principle and promote universal water service coverage that is an overarching target for achievement of UN millennium development goals (MDGs). This paper reports on research carried out in Lusaka, Zambia, one of seven case studies in a global research study on whether the needs of the urban poor have been incorporated, as a primary duty of regulation.