Article ID: | iaor199249 |
Country: | United States |
Volume: | 32 |
Start Page Number: | 7 |
End Page Number: | 10 |
Publication Date: | Oct 1991 |
Journal: | Production and Inventory Management Journal |
Authors: | Stein R.E. |
Keywords: | quality & reliability |
Statistical process control is not a prerequisite to total quality control, and SPC alone will not yield a high-quality product. Total quality control is much more than the application of statistics in quality problem resolution; a successful program involves a three-pronged approach including people, product, and process.