Article ID: | iaor20083816 |
Country: | Netherlands |
Volume: | 175 |
Issue: | 2 |
Start Page Number: | 649 |
End Page Number: | 671 |
Publication Date: | Dec 2006 |
Journal: | European Journal of Operational Research |
Authors: | Petrovic Sanja, Beddoe Gareth R. |
Keywords: | artificial intelligence: decision support, heuristics: genetic algorithms, personnel & manpower planning |
Personnel rostering problems are highly constrained resource allocation problems. Human rostering experts have many years of experience in making rostering decisions which reflect their individual goals and objectives. We present a novel method for capturing nurse rostering decisions and adapting them to solve new problems using the Case-Based Reasoning (CBR) paradigm. This method stores examples of previously encountered constraint violations and the operations that were used to repair them. The violations are represented as vectors of feature values. We investigate the problem of selecting and weighting features so as to improve the performance of the case-based reasoning approach. A genetic algorithm is developed for off-line feature selection and weighting using the complex data types needed to represent real-world nurse rostering problems. This approach significantly improves the accuracy of the CBR method and reduces the number of features that need to be stored for each problem. The relative importance of different features is also determined, providing an insight into the nature of expert decision making in personnel rostering.