Reexamining a model for evaluating information center success using a structural equation modeling approach

Reexamining a model for evaluating information center success using a structural equation modeling approach

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Article ID: iaor20083630
Country: United States
Volume: 28
Issue: 2
Start Page Number: 309
End Page Number: 334
Publication Date: Apr 1997
Journal: Decision Sciences
Authors:
Keywords: practice
Abstract:

Structural equation modeling is a technique that has been widely used for instrument validation and model testing in research in marketing and organizational behavior. The technique has also been introduced to MIS researchers and used in several studies recently reported in the literature. This article offers an example of how the technique can be used for instrument validation and model testing. The illustration is made through a reexamination of a model for evaluating information center (IC) success. With the growth of end-user computing, the success of an IC is more important than ever. Obtaining a valid model for measuring IC success is thus crucial to organizations with ICs. The results of this study highlight the importance of a strong theoretical base in developing such a valid model, and management should be cautious when using these models to assess the performance of their ICs.

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