Ethnicity-based cultural differences in implicit managerial knowledge usage in three Australian organizations

Ethnicity-based cultural differences in implicit managerial knowledge usage in three Australian organizations

0.00 Avg rating0 Votes
Article ID: iaor20082176
Country: United Kingdom
Volume: 5
Issue: 3
Start Page Number: 173
End Page Number: 185
Publication Date: Aug 2007
Journal: Knowledge Management Research & Practice
Authors: , ,
Keywords: OR in a regioncountry
Abstract:

This study was interested in determining whether ethnicity-based cultural differences affected knowledge usage in today’s multicultural organizations. Our empirical study uses a psychology-based approach to measure what we refer to as implicit managerial knowledge of Information and Communication Technology (ICT) workers within three Australian organizations. The research instrument captures responses to various ICT workplace scenarios in order to determine and compare the different ways in which people make use of the implicit knowledge they use to manage themselves and others. Using the culture-based literature to assist with interpretation of the data, we have identified a number of themes and their characteristics and brought these together to provide a comprehensive model for understanding cultural influences. This model can be used to better appreciate why and perhaps anticipate how an individual’s implicit managerial knowledge will be used in responding to everyday workplace situations. Such an understanding will assist organizations to develop appropriate and effective knowledge management strategies.

Reviews

Required fields are marked *. Your email address will not be published.