Challenges to knowledge sharing across national and intra-organizational boundaries: case studies of IKEA and SCA Packaging

Challenges to knowledge sharing across national and intra-organizational boundaries: case studies of IKEA and SCA Packaging

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Article ID: iaor20082175
Country: United Kingdom
Volume: 5
Issue: 3
Start Page Number: 161
End Page Number: 172
Publication Date: Aug 2007
Journal: Knowledge Management Research & Practice
Authors: ,
Keywords: retailing, manufacturing industries
Abstract:

The aim of this article is to increase the understanding of how institutional forces and organizational context, in parallel with cognitive issues, impact knowledge sharing within multinational corporations (MNCs). Furthermore, the aim is to elaborate on differences between industries by comparing and contrasting a retail firm with a manufacturing firm. The focus is on IKEA and SCA Packaging and their efforts to share knowledge across national and intra-organizational boundaries. Despite differences between these two MNCs, the case studies illustrate that the will to share and absorb knowledge is very much influenced by institutional forces, as well as by the ways in which organizations are structured and controlled.

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