Knowledge integration using problem spaces: A study in resource-constrained project scheduling

The need to develop schedules for projects with resource constraints and cash flows arises in organizational settings ranging from construction planning to research and development. Given the intractable nature of the problem, a variety of knowledge sources relevant to the project scheduling task have been identified in the Operations Management literature. These include a large number of heuristic procedures that can be used to generate feasible project schedules as well as recent neural network-based approaches that can select appropriate heuristic procedures to apply to a specific instance of the project scheduling problem. While integrated application of these knowledge sources is required to effectively support scheduling, previous work has focused on developing and implementing them in isolation. The problem space computational model presented in this paper addresses this shortcoming by integrating these various knowledge sources, thus enabling the development of decision support systems for resource constrained project scheduling. More generally, the modeling approach used in this paper can be applied to create systems to assist knowledge intensive tasks that arise in many organizational settings.