Live capture and reuse of project knowledge in construction organisations

It is important that the knowledge generated on construction projects is captured and shared between project team members for continuous improvement, to prevent the ‘re-invention of the wheel’ and to avoid repetition of previous mistakes. However, this is undermined mainly by the loss of important insights and knowledge due to time lapse in capturing the knowledge, staff turnover and people's reluctance to share knowledge. To address this, it is crucial for knowledge to be captured ‘live’ in a collaborative environment while the project is being executed and presented in a format that will facilitate its reuse during and after the project. This paper uses a case study approach to investigate the end-users' requirements for the ‘live’ capture and reuse of knowledge methodology, and shortcomings of current practice in meeting these requirements. A framework for the ‘live’ methodology that satisfies the requirements is then presented and discussed.