Article ID: | iaor20081132 |
Country: | United Kingdom |
Volume: | 4 |
Issue: | 2 |
Start Page Number: | 125 |
End Page Number: | 137 |
Publication Date: | May 2006 |
Journal: | Knowledge Management Research & Practice |
Authors: | Westcombe Mark, Shaw Duncan, Montibeller Gilberto |
Keywords: | decision |
The social processes involved in engaging small groups of 3–15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting.